Terms & Conditions

Online donations
In order to make an online donation by credit card or direct debit, the site visitor will be directed to a separate website operated by our agent.

Refund Policy

Due to Charity Commission rules we are unable to cancel and refund donations.

We reserve the right to vary event registration fees and the prices of any goods or services listed without notice. All event registrations are subject to availability and RSPCA Middlesex North West & South Hertfordshire Branch reserves the right to refuse to accept any registration and to refuse to supply any goods or services to any individual.

Data protection
You have a right to know about the personal data we hold about you. You have a right to object to the receipt of direct marketing or campaign information sent to you by us. Please address all enquiries about our data protection procedures to the information protection officer at our main address.

Legal – Copyright and trademarks

a. All material on this site is the copyright of the RSPCA Middlesex North West and South Hertfordshire or third parties. You may view the contents of this site on screen. You are also permitted to print one copy of reasonable extracts from the site for your personal use or private study and to save one copy of such reasonable extracts to your local hard disk for your personal use or private study. Apart from this and other than as authorised in Term 5 (b) below, no part of this site or of any material on it may be reproduced in any form whatsover without first obtaining our written permission or any other copyright holder.

b. Certain pages or sections of this website may be reproduced for teaching or study purposes without obtaining our prior consent. These pages or sections are clearly indicated by a notice on the relevant page or section. This material may only be reproduced as follows:-

You may print and copy the pages for your private study or for teaching purposes in schools, colleges or universities, provided in each case that:-

* copyright and source indications are also printed and copied
* no modifications are made to the materials and they are not used as part of any other publication
* the document is printed and copied entirely and is not used in a derogatory or misleading context
* a maximum of 30 copies are made

c. If you are not sure whether or not any material can be printed or copied without first obtaining our permission please contact us first via this website.

d. No other use of material in the site may be made without first obtaining our written permission. In particular, material may not be incorporated in any other work or publication, whether in hard copy or electronic form and commercial use or publication of any material on this site is strictly prohibited (other than as necessary for the purpose of viewing the site in the course of business).

f. The RSPCA Middlesex North West and South Hertfordshire name and RSPCA logo are registered trademarks of the RSPCA Middlesex North West and South Hertfordshire and the RSPCA respectively. Other logos and names used on this site may also be the trademarks of the RSPCA Middlesex North West and South Hertfordshire or the RSPCA or their respective owners. These trademarks may not be reproduced without the consent of the relevant owners.
All requests to use the trademarks should be addressed to RSPCA Legal, RSPCA, Wilberforce Way, Southwater, Horsham, West Sussex

Legal – Veterinary disclaimer

This website contains general advice on animal-related matters.

Unfortunately, it is not possible in the context of the website to take into account individual situations or consider unusual problems or circumstances.

You should seek further advice and assistance from your vet, the RSPCA or other appropriate expert if you are concerned about the welfare of a particular animal.

Whilst we try to ensure that the information in the site is accurate, we can accept no responsibility for the accuracy of the site content. Users who rely on the information in the site do so at their own risk. This site is made available for public viewing solely on the basis that the RSPCA Middlesex North West and South Hertfordshire excludes to the extent lawfully permitted all liability whatsoever for any loss or damage arising out of use of this site or reliance upon its contents.


We are not responsible for the contents of external websites or the availability of linked pages. Inclusion of a link to an external website does not imply any endorsement by or affiliation with the RSPCA of that site, its content, any product or service its operators may provide.